The following are issues that may be referred to a more appropriate resource:.Any issues related to point of sale software other than Microsoft Dynamics RMS or Microsoft Dynamics POS 2009 will be referred to the appropriate supporting party, and the service request will be archived at that point.Microsoft Dynamics Retail Support Engineers will verify applicable settings and configuration within the Microsoft Retail software are accurately set.If it is determined that the issue requires extensive effort or senior level resources to resolve the issue, a consulting engagement may be necessary.Īll training and walkthrough requests are handled through the partner or a consulting engagement.
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February 2023
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